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Effective Date: September 16, 2026
Rapid Insurance (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, erapidinsurance.com, request an insurance quote, communicate with us, or use our services.
By using our website or submitting your information, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
A. Information You Provide Directly
This may include:
- Full name
- Phone number
- Email address
- Mailing address
- Date of birth
- Driver's license information, if required for quoting
- Vehicle and insurance-related information
- Current insurance status Payment-related information, when applicable
- Any other information submitted through forms, quote requests, phone calls, text messages, emails, or other communications
B. Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Pages visited Interaction data
- Cookies and similar tracking technologies
C. Information from Third Parties
We may receive information from third parties when necessary to provide insurance quotes, service requests, or related business operations. These third parties may include:
- Lead providers or quote request platforms
- Insurance carriers
- Underwriting platforms
- Data verification or enrichment providers
2. How We Use Your Information
We use your information for legitimate business purposes, including:
- Providing and processing insurance quotes
- Connecting you with licensed insurance agents and insurance carriers
- Communicating with you by phone, SMS, email, or other communication channels
- Responding to customer service requests
- Servicing policies and providing renewal notifications
- Sending transactional, account-related, or service-related messages
- Sending marketing or promotional communications where permitted by law and with proper consent
- Preventing fraud
- Complying with legal, regulatory, and business obligations
- Improving our website, services, systems, and user experience
3. How We Share Your Information
We may share your personal information only as reasonably necessary to provide services, operate our business, comply with legal obligations, or fulfill your insurance quote request.
A. Insurance Providers and Licensed Agents
We may share your information with licensed insurance carriers, agencies, brokers, and agents for the purpose of providing quotes, underwriting, issuing policies, servicing policies, or offering coverage options.
B. Service Providers and Subcontractors
We may share information with vendors, subcontractors, or service providers that support our business operations, such as:
- Customer service providers
- CRM systems
- Communication platforms
- Quote processing systems
- Payment processors
- Compliance and recordkeeping providers
- Website hosting and security providers
These service providers are only permitted to use information as necessary to provide services on our behalf.
C. Legal and Compliance Purposes
We may disclose information when required by law, regulation, subpoena, court order, legal process, or when necessary to protect our rights, property, business interests, customers, or others.
4. Mobile Information and SMS Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or share text messaging opt-in data, SMS consent, or mobile numbers with third parties or affiliates for marketing or promotional purposes.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to:
- Enhance user experience
- Analyze website traffic
- Improve website functionality
- Understand how users interact with our website
You may adjust your browser settings to refuse cookies. However, some website features may not function properly if cookies are disabled.
6. Your Privacy Rights
Depending on your state of residence, including California, you may have certain privacy rights, including:
- The right to know what personal information we collect, use, disclose, or share
- The right to request deletion of your personal information
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of personal information, where applicable
- The right to limit the use of sensitive personal information, where applicable
- The right not to be discriminated against for exercising your privacy rights
To exercise your privacy rights, please contact us at:
Phone: (818) 646-1516
Address: 2319 N San Fernando Blvd, Burbank, CA 91504
We will respond in accordance with applicable privacy laws, including the California Consumer Privacy Act and California Privacy Rights Act, where applicable.
7. Do Not Track Signals
Our website does not currently respond to “Do Not Track” browser signals because there is no uniform industry standard for such signals.
8. Data Retention
We retain personal information only as long as reasonably necessary to:
- Fulfill the purposes described in this Privacy Policy
- Provide insurance quotes and services
- Maintain business records
- Comply with legal, regulatory, contractual, and compliance obligations
- Resolve disputes
- Enforce agreements
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the Internet, electronic storage, phone communication, or SMS communication is completely secure. We cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security practices, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
12. California “Shine the Light” Disclosure
California residents may request information regarding the disclosure of personal information to third parties for direct marketing purposes, where applicable. To submit a request, contact us at:
Phone: (818) 646-1516
Address: 2319 N San Fernando Blvd, Burbank, CA 91504
13. Notice of Financial Incentive
If we offer promotions, discounts, rewards, or other financial incentives in exchange for personal information, we will provide any additional disclosures required by applicable law at the time the incentive is offered.
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date or last updated date. Your continued use of our website or services after updates are posted means you acknowledge the revised Privacy Policy.
15. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Rapid Insurance
Phone: (818) 646-1516
Alternate Number: (818) 646-1515
Fax: (818) 861-7037
Address: 2319 N San Fernando Blvd, Burbank, CA 91504 Website: erapidinsurance.com
Rapid Insurance SMS Program
By opting in to receive SMS/text messages from Rapid Insurance, you agree to receive text messages related to your insurance quote request, policy inquiry, customer service request, appointment reminders, follow-ups, renewal reminders, document reminders, and other insurance-related communications.
Message frequency varies.
You can cancel the SMS service at any time. Simply text “STOP” to the shortcode or number from which you received the message. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or contact us directly at:
Phone: (818) 646-1516
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
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